This problem is mainly caused by the unsuccessful USB driver installation.
#Recovery mode samsung kies how to#
How to Fix Kies Stuck on Connecting Issue?Īnother case is that Kies cannot detect your phone but keeps saying Connecting. On Kies 3, you can go to Tool> Reinstall device driver and then tap on Reinstall to start the installation. When the fixing process ends, you can reconnect your Samsung Galaxy to computer again. Then Kies will initialize the connection history, reinstall device driver and fix the error. On Kies, you can find "Troubleshoot connection error" option on the homepage and click on it to diagnose the error. You can turn to the tool on Kies directly. If not, you should give up this means and find other ways to backup and restore your Samsung data. Thus, you'd better go to to check whether your phone is on the list. No all the Samsung phones are supported by Samsung Kies.
Check the supported phone models of Samsung Kies
To fix this issue, you can uninstall the software on your computer at first and then reinstall it.
#Recovery mode samsung kies install#
Once you see any update available here, tap on it and follow the instructions to install the latest version on PC and then reconnect the phone to have a see.Īnother possibility is that Kies is installed improperly so it cannot work well. To check the updates, you can run the Kies on computer and then navigate to Information> Check for updates. After that, you can build a connection between Samsung phone and computer as usual and then launch Kies to make the connected phone be recognized.Īn old version of Samsung Kies would affect the syncing process so just check the version before you begin the transmission. This can refresh the system of the device and software and turn off all the background programs. If the USB cable and port are normal and run well, you can try to restart everything, including Samsung phone, Kies and computer. If the issue is caused by the USB cable or port, this means can fix it easily. Besides, you can try to use a different port on your computer meanwhile. That's because the USB you used might be broken so it cannot make the phone be detected. Just plug out the USB cord from the PC and then find or buy a compatible USB cable to establish the connection once again. Use other USB to reconnect the phone to computer When you meet such a problem, you can try to solve it by several tips. The first case is that users can connect their Samsung phone to computer but Kies fails to detect it. Normally, the detection failure includes two cases. What to Do When My Phone Cannot Be Detected? Another Way to Backup or Manage Samsung Files on Computer How to Fix Kies Stuck on Connecting Issue?
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